Orders placed before 15:00 are usually delivered the next business day in the Netherlands. For Belgium, the average delivery time is 2 business days.

Yes, all orders are shipped with track & trace via reliable couriers such as PostNL and DHL. Once your order has been shipped, you will receive a tracking link to follow your package.

We ship all our orders from our warehouse in the Netherlands. This allows us to guarantee fast and reliable delivery within the Netherlands and Belgium.

Our jewelry has a base of 925 sterling silver, a high-quality and durable precious metal. For extra shine and protection, they are finished with rhodium or 18K gold. This ensures a luxurious look and a long life.

We use VVS1 moissanite and VVS CZ (cubic zirconia) in our jewelry. Our GRA-certified moissanite offers unmatched brilliance and durability, while VVS CZ is a bright and luxurious alternative with a radiant appearance.

Our jewelry is made with high-quality materials. To maintain quality, we recommend avoiding contact with water, perfume and chemical products. By storing them in a dry place, they will remain in optimal condition for long-term use.

At Noahill we attach great importance to the quality of our jewelry and offer a lifetime warranty on manufacturing defects. This means that you are assured of a perfectly finished piece of jewelry, also in the long term.

What is covered under warranty?
We will reimburse or repair damage that is demonstrably the result of a manufacturing defect. In that case, we offer the following solutions:

• If possible, we will repair the jewelry free of charge.
• If repair is not possible and the product is in stock, you will receive a new one.
• If the product is no longer available, we will offer a similar model or refund.

This lifetime warranty does not affect the statutory rights of the consumer as set out in Dutch law.

1. Please contact us via info@noahill.nl and include your order number, a description of the problem and clear photos of the jewelry.
2. Our team will assess the claim and let you know if the warranty applies.
3. If approved, you will receive return instructions.
4. We will repair or replace the jewelry and return it free of charge.

Our warranty does not cover:

Damage caused by yourself, such as dropping, bumping or exposure to water, perfume or other chemicals.

Adjustments or repairs by third parties that have changed the original condition of the jewelry.

Please contact info@noahill.nl to start the return or exchange process. Do not return the product directly to the sender. After approval, you will receive the necessary instructions for returning.

You can return your order within 14 days of receipt, provided it is unworn and in the original packaging.

Once your return is received and approved, we will process the refund within 5-7 business days via the original payment method.